Data Protection Tips

“Why Are You Collecting That?” The Question That Could Save You From a Data Breach

Think collecting extra customer data is harmless? Think again. Learn how to cut the excess, reduce exposure, and protect your business with simple fixes.

Written by
Steven Choong
Published on
April 15, 2025
Collecting too much customer data? Learn how to reduce exposure, avoid compliance issues, and build trust with 3 quick, actionable steps.
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Imagine this: You’re reviewing your website’s contact form and realize you're asking for a customer’s full name, phone number, date of birth, and address—just to send them a newsletter. Now ask yourself: Do you really need all that?

Too Much Data = Too Much Risk

Every extra piece of personal data you collect becomes something you’re responsible for protecting. The more you gather, the more you have to secure—and the bigger the fallout if something leaks.

Think of it like storing valuables. Would you rather protect a shoebox of essentials or a warehouse full of things you’ll never use?

Unnecessary data doesn’t just increase your exposure—it can also hurt your credibility if customers feel you're overreaching.

3 Easy Fixes to Reduce Your Risk Today

Here’s how to tighten up your data collection without losing business:

1. Audit Every Form and Signup

Go through every place you collect personal data—website forms, apps, surveys. Ask: Do we truly need this info to serve the customer?

2. Keep Only What’s Essential

If it’s not critical to the product, service, or legal compliance—cut it. Don’t collect data “just in case.”

3. Update Your Privacy Policy

Make sure your policy clearly reflects the minimal data you collect. This builds trust and keeps you aligned with data protection regulations.

Real Talk: This Isn’t Just About Compliance

One startup we worked with was collecting NRIC numbers “for verification” during a contest. They didn’t need them—but when their database was breached, those extra fields turned a small incident into a full-blown investigation and reputational hit.

Don't let that be you.

Final Thought: Less Data, Less Drama

If you only remember one thing: Collect less, protect less, risk less.

Want to stay lean and compliant? Contact our team or explore our DPO services to tighten your data practices before they become liabilities.

Steven Choong
April 15, 2025
2
min read
Data Protection Tips

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